First aid and emergency care
Urgent care and on-call services
On-call services at the health centre
Savontie 55, tel. +358 17 579 5000
The 24/7 on-call services provided by basic healthcare attend to patients requiring urgent care, who cannot wait until the next day without the risk of aggravating their condition. Care is based on a triage evaluation made by phone or on site. Patients are seen to in order of urgency and waiting times to see a doctor may vary.
Patients requiring urgent medical attention may suffer from:
Chest pain or arrhythmia
Injury/suspected fracture
Shortness of breath/respiratory problems
Stroke symptoms
Sudden intense/worsening stomach pain
Heavy bleeding
Poisoning
If the symptoms are serious and life-threatening, call the emergency services at 112.
An appointment with on-call services is always necessary when the general condition of a baby under 3 months collapses.
Urgent care and first aid is provided for all.
An on-call service charge of EUR 28.30 per appointment applies 20.0008.00, during weekends and on bank holidays. At other times, a charge of EUR 20.60 per appointment applies. War veterans and those under 18 are exempt from the on-call service charge. EU citizens are required to present the European Health Insurance Card. Non-EU citizens are required to pay the charges billed by the city.
On-call dental care services
Savontie 55, tel. +358 17 579 6500
Urgent dental care is provided by the dental care unit Mon-Fri during office hours (08.00–16.00).