Oral health care

Varkaus City and Joroinen Municipality have a shared customer service desk for dental care appointments. The need for care and urgency are assessed when the call to book an appointment is made. Where possible, patients requiring first-aid type of care are treated during the same day, while others are given appointments according to urgency.  

If the call is not taken, it will be transferred to the answering service which will return your call during the same day. If your number is unlisted, you need to leave it with the answering service.

Please note! If you are a new patient, print and complete the following preliminary data form and bring it with you to the appointment.

Cancelling an appointment

You can cancel an appointment with a dentist, oral hygienist or dental hygienist 24/7 by leaving a message with the answering service at +358 17 579 6500.

If you are over 18, no new appointment is made for you automatically; you have to book a new appointment yourself. The appointment must be cancelled by 14.00 on the previous day. A charge of EUR 50.80 applies if you fail to show up for your appointment without cancelling it.
You cannot cancel an appointment by a text message!

On-call services during weekends

On-call services in case of acute pain are available in Kuopio during weekends and bank holidays. The call-in hour is 08.00–09.00 and telephone +358 17 174 020.

Monday-Friday after 16.00 and after the call-in hours during weekends and bank holidays, contact the on-call services of the Kuopio University Hospital at 116117.

Regular examinations

According to Government Decree 380/2011, municipalities are required to organise oral health examinations for families expecting their first child; 1 or 2-year-olds; 3 or 4-year-olds; 5 or 6-year-olds, 1st year, 5th and 8th-year students as well as once during the period of study.

In Varkaus and Joroinen, the following persons are sent a notice inviting them to a regular oral health examination:

  • children aged 10 months, 1 year 2 months, 2 years 6 months, 3 years 6 months, and 5-year-olds

  • 1st, 3rd, 5th and 8th-year students

  • 17-year-olds

  • Students are required to book appointments themselves.